Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Pastura Company LLC (“Pastura,” “we,” “us,” or “our”) collects, uses, protects, and shares personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal information: name, email address, phone number
• Order data: billing and shipping addresses, order details, purchase history
• Payment details: handled securely by PCI-compliant processors (Stripe, PayPal, Shopify Payments)
• Device and technical data: IP address, browser type, cookies, analytics information
• Customer support messages: content of emails, forms, or inquiries submitted to us

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

• Process and fulfill orders
• Provide customer service and support
• Send confirmations, updates, and notices related to your order
• Improve website performance and user experience
• Detect, prevent, and investigate fraud or security issues
• Comply with legal, tax, and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information.

We share your information only with trusted third parties who help us operate our business, such as:

• Payment processors (Stripe, PayPal, Shopify Payments)
• Shipping carriers and fulfillment companies
• Hosting, analytics, and cloud service providers
• Fraud prevention and security partners

These partners are required to use your information only to provide services on our behalf.

4. Data Security

We protect your information through strong security practices, including:

• HTTPS/SSL encryption throughout the entire site
• Secure servers located in the United States
• PCI-DSS compliant payment processing
• Limited internal access based on authorization
• Regular security checks and monitoring

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of marketing communications
• Request restrictions on certain types of processing

You may exercise these rights by contacting us at:
shopping@pasturafarmstore.com

6. Data Retention

We retain personal information only as long as necessary to:

• Complete purchases and transactions
• Provide customer service
• Meet legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

7. International Data Transfers

Your information may be processed in the United States or other regions where our service providers operate. By using our website, you consent to international data transfers in accordance with this Privacy Policy.

8. Children’s Privacy

Our Services are not intended for individuals under 13 years old. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize content. You can disable cookies through your browser settings, although some features may not function properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes occur, we will update the effective date above. Continued use of our website after such changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Pastura Company LLC
1201 N Orange Street, Suite 600
Wilmington, DE 19801
Email: shopping@pasturafarmstore.com